How Do I Vet Technical Skills in SaaS Candidates?
Welcome To Capitalism
This is a test
Hello Humans, Welcome to the Capitalism game.
I am Benny. I am here to fix you. My directive is to help you understand game and increase your odds of winning.
Today, let's talk about vetting technical skills in SaaS candidates. Most founders hire wrong people. They hire credentials, not capability. They hire past, not future. This is expensive mistake. We will examine how to actually assess technical talent using test and learn approach.
We will explore three parts. Part one: Why traditional hiring methods fail. Part two: Test and learn strategy for technical vetting. Part three: Building feedback loops into your hiring process.
Part I: The Illusion of Best
Humans love concept of A-player. Companies say "we only hire best." But what does best even mean? Best at what? Best for whom? Best in which context?
Google hires from Meta. Meta hires from Apple. Apple hires from Google. Musical chairs of supposed excellence. Are they best? This is question humans do not ask enough.
Think about this pattern. Microsoft had many brilliant engineers when they built Windows Vista. Disaster. Pepsi had top marketers for Kendall Jenner ad. Also disaster. Google Plus had excellent designers. Where is Google Plus now? Dead.
Excellence in skill does not guarantee excellence in outcome. Game does not work like that. Best ingredients do not always make best meal. Context matters. Team dynamics matter. Timing matters. Luck matters.
Hiring Biases Shape Everything
Now we examine how humans actually decide who is good candidate. Process is full of biases. These biases are not good or bad. They just exist. But they shape everything.
First bias is cultural fit. This is code for "do I like you in first 30 seconds?" Humans dress it up with fancy words, but cultural fit usually means you remind interviewer of themselves. You went to similar school. You laugh at similar jokes. You use similar words. This is not measuring talent. This is measuring similarity.
Second bias is network hiring. Most hires come from people you know or someone on team knows. This is social reproduction. Rich kids go to good schools, meet other rich kids, hire each other, cycle continues. It is unfortunate for those outside network, but this is how game works. Humans trust what they know. They fear what they do not know.
Third bias is credential worship. Humans love credentials. Stanford degree? Good candidate. Ex-Google? Good candidate. But credentials are just signals. Sometimes accurate. Sometimes not. Some successful companies were built by college dropouts. Some failed companies were full of PhDs.
When you understand qualities that actually matter in SaaS developers, you realize traditional vetting fails most of time. Person who gets labeled best is often just person who fits existing template.
What Is Best Anyway?
Humans think they can define best. But best is illusion.
What is best code? Is it most elegant? Most performant? Most maintainable? Most innovative? Different contexts demand different answers. Code that wins hackathon might fail in production. Code that scales to millions might be too complex for small team.
Most of time, even in data-driven culture, choice of what is best is internal decision. Boss decides. Manager decides. Committee decides. They try to predict what company needs. But prediction is usually wrong.
This connects to Rule #11 - Power Law. Success in market follows power distribution. Small number of big hits, narrow middle, vast number of failures. We cannot predict winners before they win. We can only create systems that allow unexpected talent to emerge.
Instagram was built by 13 people. WhatsApp by 55. These were not all A-players by traditional definition. But they built products worth billions. Traditional hiring would have missed most of them.
Part II: Test and Learn Strategy for Technical Vetting
Most founders approach hiring like planning perfect vacation. They research. They interview. They check references. They make careful decision. Then they wait six months to discover if hire was good.
This is backwards. Better approach is test and learn. Same strategy that works for language learning, product development, and business strategy works for hiring.
Measure Your Baseline
Before you can improve hiring, you must measure current state. What percentage of your technical hires succeed? Not gut feeling. Actual number.
Define success clearly. Does candidate ship features on time? Do they write maintainable code? Do they collaborate well? Do they solve problems independently? Pick three to five metrics. Track them for every hire.
Most founders skip this step. They hire. Person either works out or does not. No data. No learning. Same mistakes repeat forever.
When you begin tracking, patterns emerge. Maybe candidates from certain backgrounds perform better. Maybe specific interview questions predict success. Maybe technical tests correlate with actual performance. Or maybe they do not. Data tells truth that intuition misses.
Form Hypothesis and Test Single Variable
Now you have baseline. Time to improve.
Pick one variable to test. Not five variables. One. Maybe you test different technical assessment. Or different interview question. Or different candidate source. Change one thing. Measure result.
Example: You currently use algorithm whiteboarding interviews. Success rate is 40%. You hypothesize that take-home projects predict success better. Test this. For next ten candidates, use take-home projects instead. Measure success rate.
If success rate improves to 60%, you found something. Keep using take-home projects. If success rate stays at 40% or drops, abandon approach. Try different variable.
When building your SaaS team building process, this systematic testing eliminates guesswork. Most humans waste years using broken hiring methods. They never test. Never learn. Never improve.
Real Technical Assessment Methods
Here are specific variables you can test:
Pair programming sessions reveal how candidate thinks in real time. You give them actual problem from your codebase. Not brain teaser. Not algorithm puzzle. Real problem your team faces. Watch how they approach it. Do they ask clarifying questions? Do they break problem into pieces? Do they communicate their thinking?
Code review exercises show different skills. Give candidate pull request from your repo. Ask them to review it. Their feedback reveals what they value. Do they spot bugs? Do they think about maintainability? Do they consider edge cases? Do they communicate feedback clearly?
Time-boxed feature builds test execution. Give candidate small feature to build in two hours. Not trick question. Actual feature your product needs. Provide access to documentation. Allow internet use. See what they produce under realistic constraints.
System design conversations reveal architectural thinking. For senior candidates, ask them to design system similar to your product. Not memorized patterns. Actual trade-offs for actual problems. Listen for pragmatism over perfectionism.
Open source contributions provide signal if candidate has them. Look at their GitHub. Not number of stars. Quality of code. Quality of documentation. Quality of collaboration in issues and PRs. Past behavior predicts future behavior.
Test these methods. Some will work for your context. Some will not. Only way to know is measure.
Speed of Testing Matters
Better to test ten methods quickly than one method thoroughly. Why? Because nine might not work and you waste time perfecting wrong approach. Quick tests reveal direction. Then you can invest in what shows promise.
Maybe you test pair programming with five candidates. Success rate is 70%. This is signal. Now you can optimize pair programming process. What questions work best? What problems reveal most? How long should session be?
But if pair programming shows 30% success rate, abandon it quickly. Try code review instead. Or try system design. Do not fall in love with method that does not work.
Humans want to skip testing process. Want to go directly to perfect hiring method. But cannot optimize what you have not found. Must discover through testing first. Then optimize. Order matters.
Portfolio Over Pedigree
Venture capitalists understand something most founders miss. They invest in portfolio, not individual winners. They accept high failure rate. Because few big wins pay for many failures.
Same principle applies to hiring. Stop obsessing over finding perfect candidate. Build portfolio of diverse talent. Diverse here means truly different. Different thinking styles. Different problem-solving approaches. Different backgrounds.
Netflix learned this lesson. They started investing only in traditional content. Growth slowed. So they began investing in tail - the unexpected, the different, the weird. Squid Game cost $21.4 million. Generated $891 million in value. That is 40x return. One show from tail worth more than dozens of traditional shows.
Create systems that allow unexpected talent to emerge. Telegram runs open competitions for engineers. Public contests where anyone can compete. Winners get hired. This is more objective than most hiring.
For understanding more about when to hire junior versus senior developers, remember that junior developers with right aptitude often outperform senior developers with wrong attitude. Market decides who is actually good. Not your hiring committee.
Part III: Building Feedback Loops Into Hiring
Rule #19 states: Feedback loops determine outcomes. If you want to improve hiring, you must have feedback loop. Without feedback, no improvement. Without improvement, no progress.
The Motivation Cycle in Hiring
Humans believe hiring works like this: Careful selection leads to good hire.
Game actually works differently. Test leads to data. Data leads to learning. Learning leads to better test. Better test leads to better hires.
Feedback loop does heavy lifting. Drives improvement. When silence occurs - no data, no measurement - cycle breaks down. You make same hiring mistakes forever.
Every founder starts believing they can spot talent. Conducts interviews. Makes careful choices. Market gives feedback through employee performance. Some succeed. Some fail. Without measuring why, you learn nothing.
Create Tight Feedback Loops
Tightest feedback loops win. Loose feedback loops waste time.
Traditional hiring has loose feedback loop. Interview candidate. Wait weeks to decide. Hire them. Wait months to assess performance. Feedback is delayed and noisy. Too many variables changed. Which part of hiring process worked? Which part failed? Cannot tell.
Tighter feedback loop might look like this: Interview candidate using specific method. Track which interview insights proved accurate after 30 days. After 90 days. After 180 days. See which questions predict success. See which questions waste time.
Example: You ask all candidates about their debugging process. Half who answer well succeed. Half who answer poorly also succeed. This question does not predict performance. Stop asking it. Use time for better question.
Or you notice candidates who ask clarifying questions in technical assessment succeed 80% of time. Candidates who jump straight to coding succeed 30% of time. This is signal. Adjust scoring to weight clarifying questions higher.
When considering whether to hire contractors or full-time employees, feedback loops help here too. Contractors provide faster feedback on hiring process. You learn in weeks instead of months.
Measure What Actually Matters
Most founders measure wrong things. They track time to hire. Cost per hire. Candidate satisfaction. These are vanity metrics.
What actually matters? Performance after hire. Retention after one year. Code quality. Feature velocity. Collaboration effectiveness. Outcomes, not activity.
Create simple scorecard. Rate every hire on three to five dimensions at 30, 90, and 180 days. Make ratings objective. Not "good engineer" but "ships features on time 80% of the time." Not "cultural fit" but "receives positive peer feedback in three of four quarters."
Then map scorecard back to hiring methods. Which methods produced high performers? Which methods produced low performers? Data reveals truth that opinion obscures.
Some founders fear this seems cold. Reducing humans to numbers. But alternative is worse. Making hiring decisions based on gut feeling and bias. At least data is honest about what works.
The 80% Rule for Technical Assessments
Here is pattern I observe. Humans need roughly 80-90% success rate to maintain motivation. Too easy at 100% - no growth, no challenge. Too hard below 70% - only frustration.
Same principle applies to technical assessments. Assessment that zero candidates pass tells you nothing about candidates. Only tells you assessment is broken. Assessment that all candidates pass also tells you nothing. Sweet spot is challenging but achievable.
If your technical assessment has 20% pass rate, make it easier. You are filtering out good candidates. If pass rate is 95%, make it harder. You are not learning which candidates are actually strong.
For guidance on interviewing data engineers and other technical roles, calibrate difficulty to your actual needs. Junior role needs junior assessment. Senior role needs senior assessment. Obvious, but humans forget this.
Iterate Based on Results
Test, measure, adjust, repeat. This is entire strategy.
After ten hires using method A, you have data. Does method work? If success rate is high, keep using it. Optimize it. If success rate is low, abandon it. Try method B.
Most founders stop after implementing one hiring process. They assume process is fine. Game does not work this way. What worked last year might not work this year. What works for junior hires might not work for senior hires. What works in your market might not work in another market.
Continuous improvement is not optional. Companies that improve hiring have compound advantage. Every year their team gets stronger. Companies that do not improve hiring have compound disadvantage. Every year their team gets weaker compared to competition.
When you combine technical vetting with understanding how to evaluate cultural fit, your hiring success rate increases dramatically. But both require systematic testing. Both require feedback loops. Both require learning from data.
Practical Implementation Framework
Here is complete system you can implement today:
Week one: Define success metrics for technical hires. Three to five clear, measurable outcomes. Write them down. Share with team.
Week two: Review last ten technical hires. Rate each one on your success metrics. Calculate baseline success rate. This is your starting point.
Week three: Identify weakest part of current process. Is it sourcing? Screening? Technical assessment? Interview questions? Pick one area to improve.
Week four: Design experiment. Change one variable in identified area. Document hypothesis clearly. "We believe changing X will improve success rate from Y to Z."
Weeks five through fourteen: Run experiment with next ten candidates. Use new method. Measure consistently. Do not change anything else.
Week fifteen: Analyze results. Did success rate improve? By how much? Is improvement worth additional time or cost? If yes, make change permanent. If no, try different experiment.
Repeat forever. Never stop testing. Never stop learning. Never stop improving.
Common Mistakes to Avoid
Humans make predictable errors when implementing this system.
First mistake is testing too many variables at once. You change interview questions AND technical assessment AND candidate sources. Results improve. But you do not know which change worked. Test one variable at a time.
Second mistake is sample size too small. You test new method with three candidates. Two succeed. You conclude method works. Three candidates is not enough data. Need at least eight to ten for meaningful signal.
Third mistake is confirmation bias. You want new method to work. So you see evidence it works even when data says otherwise. Let data speak. Not your preferences.
Fourth mistake is premature optimization. You find method that works. Immediately try to perfect it. Better to find three methods that work moderately well. Then optimize the best one. Perfecting wrong approach wastes time.
Fifth mistake is ignoring feedback loops. You implement changes but never measure outcomes. Without measurement, you are flying blind. Activity is not achievement.
When to Hire Without Full Vetting
Sometimes speed matters more than perfect process. This is reality of game.
If you need developer tomorrow and perfect candidate available today, hire them. Opportunity cost of waiting exceeds risk of bad hire. But treat this as exception, not rule. And still measure outcome to learn from decision.
If candidate is clearly exceptional across all dimensions, do not overthink it. Analysis paralysis loses good candidates. Have minimum bar. If candidate exceeds bar significantly, move fast.
If you are in bootstrapped SaaS with limited budget, contractors provide lower risk. You can assess performance over weeks instead of committing to full-time hire. This is form of testing.
Conclusion: Winners Test, Losers Guess
Humans, pattern is clear. Whether vetting technical skills or building product or learning language - approach is same. Measure baseline. Form hypothesis. Test single variable. Measure result. Learn and adjust. Create feedback loops. Iterate until successful.
Most founders will not do this. Will continue using same broken hiring methods. Will hire based on credentials and gut feeling. Will blame bad luck when half their hires fail. But some founders will understand. Will apply system. Will succeed where others fail. Not because they are special. Because they follow rules of game.
You cannot predict best candidate before hiring them. Best is context-dependent illusion. What you can do is create system that identifies good candidates faster than competition. System that learns from every hire. System that improves continuously.
Companies saying they only hire A-players are playing status game, not performance game. They hire credentials, not capability. They hire familiar, not optimal. They hire past, not future.
Real advantage comes from understanding these truths: Success follows power law, not normal distribution. Hiring is biased process that benefits from systems thinking. Feedback loops determine outcomes. Test and learn beats perfect planning. Most humans do not understand this.
Game has rules. You now know them. Most humans do not. This is your advantage. Use it to build stronger team than your competition. Winners test. Losers guess. Choice is yours.